Desktop Support Services
The resources provided below are to help you to keep your computer running safely and efficiently. For additional technical support please contact the UIT Service Desk.
Resources
Guest Tech Access
How can I get my guests access to use technology at MSU?
Sometimes guest at MSU will need access to Technology resources, even though they are not an MSU Faculty, Staff, Retiree, Emeritus or Affiliate etc.
Examples of this would be Summer Camps, Conferences, visiting student groups or visiting non-MSU Faculty groups.
UIT Office Move Guide
Learn about what you need to do as a user, to get your technology moved to your new office location.
Computer Vulnerability Management
Computer vulnerability management is a security practice designed to proactively prevent the exploitation of IT vulnerabilities that exist within computers in an organization. Proactively managing computer vulnerabilities will reduce or eliminate the potential for exploitation and involve considerably less time and effort than responding after exploitation has occurred.
Ivanti (formerly LANDesk)
Information about Ivanti, the campus patch management software, that includes instructions for agent installation and agent-less inventory and vulnerability scanning.
Jamf
Jamf is a software platform that manages Apple devices. Jamf is used to remotely manage and inventory MSU Apple devices. It also has the ability to report on installed software and hardware, allow remote assistance, deliver software remotely and install security patches.
Password Guide
Frequently asked questions about good password practices.
Remote Desktop
Instructions for using Windows Remote Desktop to connect to a desktop computer or server from a remote location.
Virtual Private Network [VPN]
A Virtual Private Network [VPN] establishes a secure connection between a remote location on a public network (e.g. your home computer) and a private network (e.g. MSU network) by encrypting the traffic between locations. Visit VPN for Secure Remote Access page for instructions.