FAQ
Duo is a form of two-factor authentication that uses a mobile device, phone, passcode or token to verify that the person logging into your account is actually you. Duo adds a second layer of defense against unauthorized logins to your NetID account.
Multifactor authentication protects access to your NetID accounts even if your password is guessed or stolen. Duo increases the security of university systems, data, and resources. Duo protects against cybercrimes and identity theft
All faculty, staff, and students are encouraged and welcome to begin using Duo now.
On July 5, 2022 it will become mandatory for faculty and staff.
During the Fall 2022 semester (date to be determined) Duo will become mandatory for students.
Visit the UIT How-To page to view the Adding new devices or manage existing devices
No. While using the Duo Mobile app is the suggested method of using Duo, it is not
required.
You can have a passcode sent as an SMS message to your cell device, or you can have
Duo call a phone number and provide the passcode. Visit the Duo Authentication methods
page for more information on how to authenticate.
There is a self enroll button on the Duo homepage. This button will direct you to the enrollment page. For instructions about setup after enrolling, you can view this How-To video.
You will need to authenticate with Duo for each service that you log-in to that requires your NetID or MSU-UPN (Microsoft login) In the future, some data sensitive applications will require authentication each time you log-in, like the VPN or MyInfo.
Duo authentication will not be necessary to logon to Student Labs computers. However, accessing email via web or other services that use Duo authentication after logon to the computer will still require Duo authentication.
Duo authentication will not be necessary to logon to work computers. However, accessing email via web or other services that use Duo authentication after logon to the computer will still require Duo authentication.
Once you authenticate into the Office application or O365 web access you will have access to any mailboxes you have delegated permissions on without having to authenticate again
It is recommended that multiple devices be setup to authenticate with Duo in case one is lost or forgotten. If you do not have access to another device and you are unable to authenticate, please call the UIT ServiceDesk at 406-994-1777 for assistance with a temporary passcode.
Absolutely, in fact it is recommended to have at least two devices enrolled. This could be your mobile device and your office phone.